AYANA Komodo Resort Hotel located at Waecicu Beach, Labuan Bajo, NTT won the award for World Leading New Luxury Resort 2019 (Best New Luxury Holiday Resort in the World) at the 2019 World Travel Awards.
"All of us from the management are very proud of this achievement because we got three awards at the same time. The World Travel Awards are also among the most prestigious in the world of hospitality and hospitality, "said Assistant Public Relations Manager of AYANA Resort Bali Ni Ketut Supadmi, familiarly called Padmi.
Padmi said that the award could provide an opportunity for AYANA management to participate again. By getting an award from the Word Travel Awards, Padmi said that this shows their consistency in serving customers. He also added that the award was obtained thanks to good reviews because the service never disappoints.
“(When) showing a new product, don't forget to touch the service that can't be bought. No matter how good a property is, if the service is not good then you will not get any feedback.
Meanwhile, Hotel Ayana Komodo in Bali also won the prestigious 2019 World Travel Awards. In the 2019 World Leading Executive Club Lounge category (The Best Executive Club Lounge in the World), Club InterContinental Lounge belonging to the InterContinental Bali Resort managed to become a champion.
Club InterContinental Lounge beat seven other club lounges from hotels in Australia, Hong Kong and the United Arab Emirates.
“We provide premium and personal service to our guests. (Winning the World Travel Awards) an award for hard work and consistency of service with five-star quality shown by the employees, "said Public Relations Manager of InterContinental Bali Resort Andry Kurnyawan.
With this award, Andry said that the hotel hopes to maintain what has been achieved, namely by providing the best service consistently.
Apart from winning the 2019 Worlds Leading Executive Club Lounge, InterContinental Bali Resort has also won the Bali's Leading MICE Hotel category (Best MICE Hotel in Bali) consecutively from 2014 - 2018.
Furthermore, for other winning categories in 2019, RIMBA Jimbaran Bali by AYANA won the World’s Leading Family Resort 2019 category (Best Family Resort in the World).
RIMBA Jimbaran Bali by AYANA defeated 26 hotels in the list of nominations originating from Madagascar, Turkey, United States, Greece, Canada, Mexico, Costa Rica, Fiji, United Arab Emirates, Kenya, Maldives, Argentina, Malaysia, Cook Islands, Portugal, Singapore , Uruguay, South Africa and Brazil.
Still related to the family stay category, RIMBA Jimbaran Bali by AYANA has also won this category in 2017 and 2018, and Asia's Leading Family Resort category in 2015 and 2016.
Meanwhile, for the category of World's Leading Luxury Leisure Resort 2019 (Best Luxury Vacation Resort in the World) the winner is AYANA Resort and Spa in Bali.
Five other hotels included in the nomination list came from Thailand, Portugal, United Arab Emirates and South Africa.
Not only that, AYANA Resort and Spa has also won the category of World's Leading Island Villas (Best Villa Pilau in the World) in 2014 - 2018.
The World Travel Awards is an official website to recognize, reward and celebrate service excellence in the tourism and hospitality industry. Every year, the Worldl Travel Awards always has a list of awards that tourism and hospitality activists can participate in.