TERMS AND CONDITIONS


Komodo Boat Charter and Tour packages is one of the leading tour operator for any type of trip to Komodo National Park. Various type of Komodo Tours have been carefully inspected and planed for efficiency, safety and cost concern. Our team work have been doing those tour for the convenience of our valued customers. Here are some displayed Terms & Conditions that should be known and done by the customers who are interested to our tour package products as follow:

SPECIAL RATES

  • All tour and boat rates are our special discount rate for booking made though our websites.
  • Rates features are including 21% tax and service charges and are quoted in US Dollars.
  • Boat & tour package rates are quoted per person per package.

CANCELLATION PROCEDURES

  • No cancellation fee will be applied if the airline tickets have not been issued yet.
  • 30% cancellation fee will be applied if the airline tickets have been issued.
  • 50% cancellation fee will be applied for any cancellation within 14 days prior to the boat charter and tour date.
  • No refund will be applied for any cancellation within 7 days prior to the tour date or now show.

RESERVATION AND CONFIRMATION PROCEDURES

  • All reservation shall be guaranteed by valid credit; VISA, MASTER or DEBIT CARD.
  • The credit card will be charge once the booking has been confirmed.
  • Travel voucher will be issued after payment and will be faxed directly to the respective hotel.

PAYMENT PROCEDURES

  • All US Dollars charges will be converted into local currency that is IDR or Indonesia Rupiah.
  • The exchange rate from USD to IDR will be based on the latest buying USD rates to IDR.
  • NO CREDIT FEE will be applied.

REFUND PROCEDURES

  • All refund will charged 3% additional fees and will be credited to your credit card.
  • Takes up to 14 working days to have your refund credited on your credit card

BOATS & TOUR PACKAGE