TERMS AND CONDITIONS


Komodo Boat Charter and Tour packages is one of the leading tour operator for any type of trip to Komodo National Park. Various type of Komodo Tours have been carefully inspected and planed for efficiency, safety and cost concern. Our team work have been doing those tour for the convenience of our valued customers. Here are some displayed Terms & Conditions that should be known and done by the customers who are interested to our tour package products as follow:

SPECIAL RATES

  • All tour and boat rates are our special discount rate for booking made though our websites.
  • Rates features are including 21% tax and service charges and are quoted in US Dollars.
  • Boat & tour package rates are quoted per person per package.

HOW TO BOOK

  • Reservations can be made through online reservation
    Select the desired boat, check available boat, choose trip duration and then press booking. Fill out the form according to your plan.
  • Request by Email
    Booking can also use email by writing subject, check-in, number of passenger and other note, can be sent to email: sales@boatcharterkomodo.com
  • By Phone/SMS/ WhatsApp
    Reservation can also directly contact Phone/SMS at +62 81239922222, WhatsApp: +62 81236016914

RESERVATION AND CONFIRMATION PROCEDURES

  • All reservation shall be guaranteed by valid credit; VISA, MASTER or DEBIT CARD.
  • The credit card will be charge once the booking has been confirmed.
  • Travel voucher will be issued after payment and will be faxed directly to the respective hotel.

PAYMENT PROCEDURES

  • All US Dollars charges will be converted into local currency that is IDR or Indonesia Rupiah.
  • The exchange rate from USD to IDR will be based on the latest buying USD rates to IDR.
  • NO CREDIT FEE will be applied.

CANCELLATION PROCEDURES

We highly suggest to read cancellation conditions before finalizing your reservation

  • 31 - 15 Days prior to arrival : 25% of the total tour price
  • 14 - 7 Days Prior to arrival : 50% of the total price
  • Within 7 Days to arrival : 100% of the total price

REFUND PROCEDURES

  • All refund will charged 3% additional fees and will be credited to your credit card.
  • Takes up to 14 working days to have your refund credited on your credit card

LIABILITES & RESPONSIBILITY

Boat Charter Komodo acts only in the capacity of an agent for hotels, carriers, transportation companies and other contractors, therefore we will not be responsible for any loss, damage, injuries including death, change of schedule, irregularities, etc. which are beyond our control. We reserve the right to change the itineraries with or without notice if found to be in the best interest of parties concerned.

TRAVEL INSURANCE
We strongly recommend purchasing Travel Insurance in your country if you take this trip, since we don’t provide it.

BOATS & TOUR PACKAGE